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I have already paid. But, my account has not yet been created. What should I do?
This could happen if the payment gateway is still holding your funds and has not credited them to the company's account. Once the funds are credited to the company's account, your account will be created, and you will be notified by email. Otherwise, the payment gateway will refund your funds in accordance with their policies.
I have yet to receive my refund, even after so many days. What should I do?
This may occur if your funds are held by the payment gateway/bank. The refund will be processed in accordance with the bank's/payment gateway's policies and procedures.
I misunderstood the company's service and/or paid by mistake. Is there a way to get a refund?
Subscription plan fees are only refundable if you adhere to the company's Return & Refund Policy. For more information,
click here.
During the application process, I received pre-approval loan offers based on my eligibility. But I did not get a loan. Why?
To learn more about the Pre-Approved Loan offer and eligibility, go to the Terms & Conditions page and read the 'PRE-APPROVAL LOAN OFFER TERMS AND CONDITIONS' section.
click here.
Who can claim a GST refund?
Customers who have updated their GST information on their portal are eligible to file GST returns.
I have changed my mind and no longer want to use the company's services. Can I get a refund?
Subscription Plan fees are only refundable in accordance with the cancellation and refund policy:
click here
for more information.
I unintentionally made multiple payments. Is it possible to get a refund?
If a customer accidentally makes multiple payments, they are entitled to a refund. The customer must request a refund within 48 hours of making the payment, either by using the website's Raising A Request section or by calling the company's registered phone number.
Is it possible to receive a refund if I buy a membership or subscription plan from another company in your group?
Customers who purchase a membership or subscription from another company in our group are eligible for a refund. The customer must request a refund within 48 hours of making the payment, either by using the website's Raising A Request section or by calling the company's registered phone number.
